24/7 Global Support
Contact & Support
Our network engineers and billing specialists are available around the clock
WhatsApp Direct NOC
Instant chat with on-duty network administrators for urgent provisioning or critical server issues.
+880 1629-703705
Client Support Ticket
Trackable, authenticated ticketing desk with SLA guarantees for billing, DNS, KVM rescue, and reboots.
Average Response: < 15 mins
Email Communication
Official correspondence, enterprise procurement, and partner inquiries.
Technical Support: support@bitaserver.com
Billing & Invoices: billing@bitaserver.com
Dhaka NOC & Operations
Enterprise hosting node and server operations center.
Mohammadpur, Dhaka-1207, Bangladesh
Datacenter Facilities: Dhaka BDIX Tier-3 Core & Frankfurt am Main, Germany
Trade License Registered in Dhaka, Bangladesh